1. Who we are
MakerBuddy is the STEM education brand of OR97, the company that makes the MakerBuddy kit. OR97 is based in Lahore, Pakistan. In this policy, "we", "our" and "us" mean MakerBuddy and OR97.
We work to protect your privacy. This policy explains what information we collect, how we use it, who we share it with and how we keep it safe.
It applies when you visit this website, contact us, or use MakerBuddy resources and services, such as the kit, the web app and the browser extensions.
2. What we collect
When you write to us
Our contact form asks for your name, email, a subject and your message. If you email, call or WhatsApp us, we get what you send. This includes asking for help, or about a school program, a purchase or a partnership. That can include your phone number and organisation. We keep the messages we exchange with you.
When you order or ask for a quote
The Buy Now form asks for the details listed below. It emails them to our team through Resend, our email service, and sends you a copy. The website keeps no separate order database.
When you visit the website
Our hosting provider and visit-counting tools see basic facts about each visit. These are your IP address, browser, device type and operating system. They also see the page that sent you here, the pages you open and roughly when.
If you buy somewhere else
If you buy a kit from another shop, that shop collects your delivery and payment details. Its own privacy policy covers them.
What the Buy Now form asks for
Order in Pakistan
Required: your name, email, phone or WhatsApp number, who is buying (for example a school or a family), delivery address, city, province and number of kits.
Optional: school or organisation name, postal code, and anything else you add.
Quote for other regions
Required: your name, email, who is buying, country, delivery city and number of kits.
Optional: phone or WhatsApp number, school or organisation name, learner ages, the date you need the kits, whether you want teacher training, and anything else you add.
Paying. In Pakistan you pay by bank transfer to OR97's account at UBL. This website does not ask for or store bank-card details. After you pay, you send us your receipt by replying to our email or on WhatsApp. We then call you to confirm delivery.
3. Your kit and its data
The MakerBuddy board and its dashboard are made to work on your own Wi-Fi:
- The board reads its sensors and runs your rules by itself.
- Your browser or phone shows the readings and sends your button presses.
- The dashboard talks to the board directly over your Wi-Fi.
- In normal use, your sensor readings and rules are not sent to MakerBuddy.
- You need no account to use the kit.
- The kit has no camera and no microphone. The motion sensor only tells whether something moved.
What the board saves. These stay on the board itself, not with us. They are kept when the power goes off:
- your Wi-Fi name and password
- the board's name
- your rules
- any words you typed for its screen, and settings such as soil calibration
Holding the board's button for 10 seconds clears only the Wi-Fi name and password, and sets the screen back to its normal mode. Any attempt to update the board over the air erases all of its saved settings.
Before you pass a kit on to another class, family or owner:
If you change the software. You may change the kit's open-source software, connect it to another company's online service, or add other add-ons. Then your data may go to new places. It is up to you to check where it goes and to tell anyone it affects.
4. The dashboard apps
You control the board from a dashboard: the web app or a free browser extension. The phone app is not released yet.
| Dashboard | Counts visits? | Other services it contacts |
|---|---|---|
| Web app (app.makerbuddy.cc) | Yes, with Google Analytics | GitHub (firmware check), jsDelivr (icons) |
| Chrome and Edge extension | Yes, with Google Analytics | GitHub (firmware check), jsDelivr (icons) |
| Firefox extension | No | GitHub (firmware check) |
| Safari extension | No | GitHub (firmware check) |
- Dashboard
- Web app (app.makerbuddy.cc)
- Counts visits?
- Yes, with Google Analytics
- Other services it contacts
- GitHub (firmware check), jsDelivr (icons)
- Dashboard
- Chrome and Edge extension
- Counts visits?
- Yes, with Google Analytics
- Other services it contacts
- GitHub (firmware check), jsDelivr (icons)
- Dashboard
- Firefox extension
- Counts visits?
- No
- Other services it contacts
- GitHub (firmware check)
- Dashboard
- Safari extension
- Counts visits?
- No
- Other services it contacts
- GitHub (firmware check)
- Google Analytics counts visits to the dashboard page. It does not get your sensor readings or rules.
- Every dashboard asks GitHub whether newer firmware exists. GitHub sees a normal web request, with no readings in it.
- Your readings, rules and button presses go straight between your browser and the board.
- Your browser remembers your colour theme and which cards you show. The extensions also remember your board's address.
- Demo mode (type
demoas the device name) shows sample data and connects to no board.
5. How we use information
We use information to:
- answer your questions and help you
- handle kit orders, prepare quotes and arrange delivery
- plan school programs, workshops and partnerships
- send you news or community updates you ask for
- run, protect and improve the website and our learning resources
- count overall use, and find and fix technical problems
- stop abuse, fraud and security attacks
- meet our legal duties and keep the records a business must keep
6. Other companies we use
Other companies help us run the website, the forms and the dashboards. We also link to some. Each one handles information under its own privacy policy.
| Company | When | What it gets |
|---|---|---|
| Our hosting provider | Every visit to this website | Basic visit facts (section 2) |
| Google Tag Manager | Every page of this website | Basic visit facts. It runs the next three tools. On lesson pages it also gets which lesson, which "Try it" checks pass and a rough time. Never what you type. |
| Google Analytics | Every page of this website (through Tag Manager), the web app, and the Chrome and Edge extension | Basic visit facts and which pages you use |
| Microsoft Clarity (run through Tag Manager) | Every page of this website | How you scroll and click, and the text on the page. Text inside lesson labs is hidden from it. |
| Meta (Facebook) Pixel (run through Tag Manager) | Every page of this website | Which pages you visit. Meta may link this to a Facebook or Instagram account, under Meta's own policy. |
| Google reCAPTCHA | Contact and Buy Now pages | Browser and device signals, to check you are not a bot |
| Resend | When you send a form | Your form details, to email them to us. For Buy Now, also your copy. |
| GitHub | Dashboard firmware checks, our open-source code | A normal web request, and anything you post there |
| jsDelivr | Web app, Chrome and Edge extension | A normal web request for icons |
| UBL bank | Orders in Pakistan | Your bank transfer |
| If you message us, send a receipt or join our WhatsApp Community | Your number and your messages | |
| Discord and Luma | If you join our Discord server or sign up for our events | What you post or enter there |
| YouTube | Only after you press play on a video | Your viewing of that video, from youtube-nocookie.com |
| LinkedIn, Facebook, Hackster.io | Only if you follow our links | What you do on their sites |
- Company
- Our hosting provider
- When
- Every visit to this website
- What it gets
- Basic visit facts (section 2)
- Company
- Google Tag Manager
- When
- Every page of this website
- What it gets
- Basic visit facts. It runs the next three tools. On lesson pages it also gets which lesson, which "Try it" checks pass and a rough time. Never what you type.
- Company
- Google Analytics
- When
- Every page of this website (through Tag Manager), the web app, and the Chrome and Edge extension
- What it gets
- Basic visit facts and which pages you use
- Company
- Microsoft Clarity (run through Tag Manager)
- When
- Every page of this website
- What it gets
- How you scroll and click, and the text on the page. Text inside lesson labs is hidden from it.
- Company
- Meta (Facebook) Pixel (run through Tag Manager)
- When
- Every page of this website
- What it gets
- Which pages you visit. Meta may link this to a Facebook or Instagram account, under Meta's own policy.
- Company
- Google reCAPTCHA
- When
- Contact and Buy Now pages
- What it gets
- Browser and device signals, to check you are not a bot
- Company
- Resend
- When
- When you send a form
- What it gets
- Your form details, to email them to us. For Buy Now, also your copy.
- Company
- GitHub
- When
- Dashboard firmware checks, our open-source code
- What it gets
- A normal web request, and anything you post there
- Company
- jsDelivr
- When
- Web app, Chrome and Edge extension
- What it gets
- A normal web request for icons
- Company
- UBL bank
- When
- Orders in Pakistan
- What it gets
- Your bank transfer
- Company
- When
- If you message us, send a receipt or join our WhatsApp Community
- What it gets
- Your number and your messages
- Company
- Discord and Luma
- When
- If you join our Discord server or sign up for our events
- What it gets
- What you post or enter there
- Company
- YouTube
- When
- Only after you press play on a video
- What it gets
- Your viewing of that video, from youtube-nocookie.com
- Company
- LinkedIn, Facebook, Hackster.io
- When
- Only if you follow our links
- What it gets
- What you do on their sites
8. Public posts
- What you post on our public GitHub pages (code, issues, discussions) is public, under your username there.
- Other members can see what you post in our Discord server or WhatsApp Community.
- Never post passwords, keys, personal details, or your Wi-Fi or other network details in a public place.
9. How long we keep data, and security
We keep personal information only as long as we reasonably need it. That means: for the reason we collected it, to meet legal duties, to settle disputes, and for security.
Form details reach us as emails in our team mailbox. Resend, which sends them, keeps its own records under its own policy.
We use reasonable technical and organisational safeguards. But no way of sending or storing data over the internet is completely secure.
10. Your choices and rights
Depending on the law where you live, you may have the right to ask us to:
- show you the personal information we are responsible for (access)
- correct it (correction)
- delete it (deletion)
- use it less (restriction)
- stop using it for a purpose (objection)
- give you a copy to take somewhere else (portability)
You can also withdraw your consent to optional messages at any time.
To make a request, email info@makerbuddy.cc. We may need to check who you are first.
11. Children's privacy
- MakerBuddy kits and lessons are made for supervised learning by children aged 10 and up.
- Some pages, such as For Students and the 32 lessons, are written for these learners. They never ask a child for a name, email or other personal details.
- What a student types in a lesson's "Try it" lab stays in that browser. Like every page, lesson pages run the visit-counting tools in section 6.
- Our forms, emails and other direct online messages are not meant for children under 13. A parent, guardian or teacher should contact us for them.
- We do not knowingly collect personal information directly from a child under 13 without proper permission, such as from a parent, guardian or school.
- If you are a parent, guardian or school and think a child has sent us personal information, please contact us.
12. Data in other countries
Some companies we use, such as Google, Microsoft, Meta and Resend, may handle information in countries other than yours. Where the law requires it, we use suitable contract or legal safeguards for these transfers.
13. Changes to this policy
We may update this policy when our services, the companies we use or our legal duties change. The "Last updated" date at the top shows the latest version. For big changes, we will put a notice on the website when practical.
14. Contact us
Send questions or requests about this policy by email, phone or post, or use our contact page.
- Email: info@makerbuddy.cc
- Phone: +92 332 3336797, also on WhatsApp
- Post: OR97 (MakerBuddy), 102 Q Block, Johar Town, Lahore, Punjab, Pakistan
